nano4d is committed to protecting your personal data. This Privacy Policy explains exactly what information we collect, how we use it, and the rights you hold over your own data.
nano4d takes your privacy seriously. This Policy applies to all personal data collected through the nano4d Platform at https://nano4d.click. We do not sell your personal data to third parties. This Policy should be read alongside our Terms & Conditions.
This Privacy Policy ("Policy") describes how nano4d ("we", "us", "our") collects, processes, stores, and protects personal data relating to individuals ("you", "Player", "User") who access or use the nano4d online gaming platform located at https://nano4d.click ("the Platform").
nano4d is operated as an international online gaming and entertainment platform serving players in Malaysia. Our Platform provides live casino games, video slot titles, sports betting markets, and related entertainment services denominated in Malaysian Ringgit (MYR). In operating these services, we necessarily collect and process certain categories of personal data as described in this Policy.
We are committed to handling your personal data responsibly, lawfully, and transparently. This Policy is designed to give you a clear and complete picture of our data practices so that you can make informed decisions about your engagement with the nano4d Platform.
By creating an Account on nano4d or by continuing to use the Platform after the publication of this Policy, you acknowledge that you have read and understood its contents. This Policy should be read in conjunction with our Terms & Conditions and our Responsible Gambling Policy.
Data Summary: At a glance, here is the type of personal data nano4d processes:
The following definitions apply throughout this Privacy Policy:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or can reasonably be used to identify a living individual, directly or indirectly. |
| "Processing" | Any operation performed on personal data, including collection, recording, storage, use, disclosure, transmission, or deletion. |
| "Data Controller" | nano4d, as the entity that determines the purposes and means of processing your personal data. |
| "Data Processor" | Any third party that processes personal data on behalf of nano4d under contractual agreement and under our instructions. |
| "KYC Data" | Identity and address verification documents submitted by a Player as part of the Know Your Customer process. |
| "Cookies" | Small text files stored on your device by the Platform to facilitate functionality, analytics, and personalisation. |
| "Account" | A registered player account on the nano4d Platform. |
| "Platform" | The nano4d website at https://nano4d.click and all associated services and features. |
nano4d collects the following categories of personal data in connection with your use of the Platform:
Full legal name, date of birth, nationality, and gender as provided during Account registration or KYC verification. For Malaysian players, this typically includes your MyKad (National Registration Identity Card) number, or Passport number for non-citizens.
Email address, phone number, and residential address (including postcode and state) as provided during registration or subsequently updated in your Account profile.
Payment method details necessary to process deposits and withdrawals, including e-wallet identifiers (Touch 'n Go, Boost, GrabPay), DuitNow reference numbers, FPX bank transaction references, and cryptocurrency wallet addresses. We do not store full bank account numbers or card numbers — these are handled directly by our payment service providers.
Copies of government-issued identity documents (MyKad, Passport, or Malaysian Driver's Licence), proof of address documents (utility bills, bank statements dated within three months), and selfie images taken for liveness verification purposes.
IP address, browser type and version, operating system, device type and identifiers, screen resolution, time zone, and referring URL. This data is collected automatically when you access the Platform.
Records of games played, wagers placed, wins and losses, session duration, login timestamps, feature interactions, bonus claims, and navigation paths through the Platform. This data is used for account management, responsible gambling monitoring, fraud detection, and platform improvement purposes.
Records of communications between you and our customer support team, including live chat transcripts, email correspondence, and support ticket histories. These records are retained for quality assurance, compliance, and dispute resolution purposes.
nano4d collects personal data through the following means:
We process your personal data for the following specific purposes:
| Purpose | Data Categories Used | Basis |
|---|---|---|
| Account registration and management | Identity, Contact | Contractual necessity |
| KYC identity verification | Identity, KYC Documents | Legal obligation |
| Processing deposits and withdrawals | Financial, Identity | Contractual necessity |
| Delivering gaming services | Identity, Usage | Contractual necessity |
| Fraud and money laundering prevention | Identity, Financial, Technical, Usage | Legal obligation / Legitimate interest |
| Responsible gambling monitoring | Usage, Behavioural | Legal obligation / Legitimate interest |
| Customer support | Identity, Contact, Communications | Contractual necessity |
| Marketing and promotions (opt-in) | Identity, Contact | Consent |
| Platform analytics and improvement | Technical, Usage | Legitimate interest |
| Regulatory compliance and auditing | All categories as required | Legal obligation |
nano4d processes your personal data on one or more of the following legal bases:
The majority of our processing activities are necessary to perform our contractual obligations to you as a registered Player — specifically to deliver gaming services, process payments, and manage your Account. Without this processing, we would be unable to provide the nano4d Platform to you.
Certain processing activities are required to comply with applicable legal obligations, including anti-money laundering regulations, KYC requirements, and responsible gambling mandates. This includes mandatory retention of certain transaction and identity records for prescribed minimum periods.
We process some data categories on the basis of our legitimate business interests, including fraud prevention, network and information security, platform analytics, and responsible gambling monitoring. Where we rely on this basis, we have assessed that our legitimate interests are not overridden by your rights and interests as a data subject.
Where we send you marketing communications, recommend personalised promotions, or deploy non-essential cookies, we will do so only on the basis of your consent. You may withdraw consent for marketing communications at any time by contacting our support team. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
nano4d does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection obligations:
We share necessary transactional data with payment processors to facilitate deposits and withdrawals. This includes FPX bank transfer operators, Touch 'n Go eWallet, Boost, GrabPay, DuitNow, and cryptocurrency payment gateways. These providers process data under their own privacy policies and in accordance with their respective regulatory obligations.
KYC data (including identity document images and biometric liveness checks) is processed by our third-party identity verification partner under strict contractual data processing terms. This partner acts as a Data Processor under our instructions.
Minimal player identifier data is shared with our third-party game software providers (slot studios and live casino operators) solely for the purpose of delivering games and maintaining game session integrity. These providers do not receive full identity data.
We may disclose personal data to relevant regulatory bodies, law enforcement agencies, or financial intelligence units where we are required to do so by applicable law, court order, or legal process. Such disclosures will be made only to the extent strictly necessary to fulfil the legal obligation.
We participate in industry fraud prevention networks and may share anonymised or pseudonymised risk signals with such networks for the purpose of detecting and preventing fraudulent activity across the online gaming industry.
We do not sell your personal data. Every third party with whom we share your data is bound by contractual data protection obligations consistent with this Policy and applicable data protection law.
nano4d uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device that enable us to provide a functional and personalised experience. We use the following categories of cookies:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Session management, authentication, security tokens, load balancing. Essential for the Platform to function — cannot be disabled. | Session / Up to 24 hours |
| Functional | Remembering your language preference, display settings, and recent game history to improve your experience. | Up to 30 days |
| Analytics | Aggregated usage statistics (pages visited, session duration, feature engagement) to help us improve the Platform. No personal identification. | Up to 13 months |
| Fraud Prevention | Device fingerprinting and behavioural anomaly detection to identify and prevent fraudulent access and bonus abuse. | Up to 6 months |
You can manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair or prevent your ability to use the Platform. Disabling functional or analytics cookies will not prevent you from accessing core gaming features.
We retain your personal data only for as long as is necessary for the purposes described in this Policy, or as required by applicable law. Our standard retention periods are as follows:
Where retention is no longer legally required and no other legitimate purpose applies, we will securely delete or anonymise your personal data in a manner that prevents reconstruction or re-identification.
nano4d implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
While we take all reasonable steps to protect your data, no online system is entirely immune from security risks. You also play an important role in protecting your Account — please keep your login credentials confidential and notify us immediately at [email protected] if you suspect any unauthorised access to your Account.
As a data subject, you hold the following rights in respect of the personal data nano4d holds about you. You may exercise any of these rights by contacting our support team:
You have the right to request a copy of the personal data we hold about you, together with information about how it is processed. We will respond to verified access requests within a reasonable timeframe.
You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You may update basic contact details directly through your Account profile at any time.
You may request deletion of your personal data in circumstances where it is no longer necessary for the original collection purpose, or where you have withdrawn consent and no other legal basis applies. Note that we may retain certain data to the extent required by law, including anti-money laundering obligations.
You may request that we restrict the processing of your personal data in certain circumstances, for example while the accuracy of your data is being contested, or where you have objected to processing and we are assessing whether our legitimate interests override your rights.
Where processing is based on consent or contractual necessity and is carried out by automated means, you may request that we provide your data in a structured, commonly used, machine-readable format.
You have the right to object to processing based on our legitimate interests, including profiling for direct marketing purposes. Where you object to marketing processing, we will cease such processing immediately upon receipt of your objection.
To exercise any of the above rights, please contact us at [email protected] (displayed as plain text — not a clickable link). We will respond to all verifiable requests within 30 days. Where requests are complex or numerous, we may extend this period by a further 30 days and will notify you accordingly.
The nano4d Platform is strictly for individuals aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. Account registration requires confirmation of age eligibility, and all accounts are subject to age verification as part of the KYC process.
If we become aware that personal data has been collected from an individual under the age of 21 without appropriate verification, we will immediately suspend the relevant Account, delete the associated personal data, and return any deposited funds via the original payment method (subject to applicable compliance checks). If you believe a minor has accessed or created an Account on our Platform, please notify us immediately at [email protected].
The nano4d Platform integrates with certain third-party services to deliver its full functionality. These integrations include game software providers, payment processors, analytics tools, and identity verification services. When you interact with features powered by these third-party services, your data may be processed by those third parties in accordance with their own privacy policies.
nano4d does not maintain control over the privacy practices of third-party providers beyond what is stipulated in our contractual agreements with them. We select our third-party partners carefully and require all data processors to implement appropriate technical and organisational security measures consistent with industry standards.
The nano4d Platform may contain links to our own internal pages only — we do not include links to external third-party websites. Accordingly, this Policy does not cover the practices of any external site or service that you may access independently outside of our Platform.
In order to deliver the nano4d Platform, your personal data may be transferred to and processed in countries outside Malaysia. For example, certain game software providers and infrastructure services operate servers in jurisdictions across Asia-Pacific and Europe.
Wherever personal data is transferred internationally, nano4d takes steps to ensure that appropriate safeguards are in place to protect your data, including the use of contractual data protection clauses in agreements with international service providers. We will not transfer your personal data to any jurisdiction that does not provide an adequate level of data protection relative to the purposes for which the data is processed.
nano4d reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or operational requirements. When material changes are made, we will update the "Last Updated" date at the top of this page and, where practicable, provide notice to active Players via email or on-Platform notification.
Your continued use of the Platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the revised Policy. We encourage you to review this page periodically. The current version of this Policy is always accessible at https://nano4d.click/privacy-policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data nano4d holds about you, please contact our Data Protection team through the following channel:
Email: [email protected] (plain text — not a clickable link)
Subject Line: Please use "Privacy Request – [Your Account Username]" as the email subject to ensure prompt routing to our data protection team.
Live Chat: Available 24 hours a day, 7 days a week via the on-Platform chat widget for general privacy enquiries.
Response Time: We aim to acknowledge all privacy-related requests within 5 business days and resolve them within 30 calendar days.
For questions about your account terms, please visit our Terms & Conditions page. For questions about responsible gambling tools, please visit our Responsible Gambling page. For general platform questions, please visit our FAQ.
Our security measures and privacy commitments are built into every layer of the Platform.
All data transmitted between your device and the nano4d Platform is protected by industry-standard 256-bit SSL/TLS encryption. Your personal and financial information is never sent in plain text.
All player accounts undergo thorough identity and address verification before withdrawals are processed. Our KYC process protects you and maintains Platform integrity.
nano4d has a strict no-sell policy on personal data. Your information is used only to operate and improve the Platform, fulfil our legal obligations, and keep your account secure.
You can request access to, correction of, or deletion of your personal data at any time. Our data protection team responds to all verified requests within 30 days.
We keep your data only as long as necessary — for operational needs or as required by law. When retention periods expire, data is securely deleted or anonymised.
Marketing communications are sent only with your consent. You can withdraw consent at any time by contacting our support team — and we will stop immediately.
Our support team is available around the clock to address any privacy concerns or data requests. You can also explore our FAQ for quick answers, or visit the homepage to start enjoying nano4d. For players aged 21 and above only.